Order Processing Agent
Join our team today!
We usually respond within a month
The Knauf Group is one of the leading manufacturers of building materials and construction systems. It is represented worldwide across all five continents, with more than 300 production facilities and an extensive sales network in 90 countries.
Knauf Gypsopoiia A.B.E.E., a manufacturing company of building materials, is looking for a candidate for Order Processing to join the company’s team, based in Amfilochia.
Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within our team could be the perfect next step for you to build a unique career in a values-led culture, with a clear purpose of making tomorrow a home for all of us.
We are a global manufacturer of construction materials and, within our Group, our team members across many countries and sites create opportunities for people with ambition and energy. We value everyone’s contribution equally and ask that you bring your whole self to work, so that together we can achieve more in a safe and inclusive environment.
Knauf is proud to be a member of the Knauf Group. With a strong heritage in the production of building materials and ambitious plans for the future, we are looking for a passionate and driven person to strengthen our team in Amfilochia.
Can you say ‘yes’?
Do you treat your colleagues with respect?
Do you always have the customer in mind?
Do you act with future generations in mind?
Do you like to seek out opportunities to grow and develop?
Do you have a proven track record of delivering results?
What you’ll be doing:
As an Order Processing Agent, you will be responsible for ensuring the smooth and accurate handling of customer orders, while coordinating effectively with customers, warehouse operations and internal teams.
Your main responsibilities will include:
Receiving customer orders
Entering orders and creating shipments in the ERP/system
Informing customers about the order execution date
Communicating with the Warehouse department to schedule loadings
Contacting customers to resolve any issues related to their orders
Monitoring pending and open orders
Handling complaints
Participating in department and company projects
We are interested in you as a person: your attitude, behaviors and values. As long as you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you. If you have experience in the following areas – this is an added advantage:
What we’d love for you to have:
University degree, preferably in Business Administration or Economics
Knowledge of SAP
Good or excellent command of the English language
Good or excellent computer skills, especially in Microsoft Office
Effective communication
Problem-solving
Teamwork
Change management
We’ll provide:
Private health insurance for extra peace of mind
Modern laptop and equipment from your first day
Parental benefits to support you and your family
Continuous training to help you learn and grow
Career development opportunities to support your long-term ambitions
A supportive work environment where your contribution matters
Work-life balance that helps you thrive professionally and personally
What happens next?
We appreciate that your time is precious and applying for a new job can be a lengthy process - so we have committed to replying to your application within 2 weeks.
- Department
- Supply Chain
- Locations
- KNAUF GREECE - Plant (Western Greece)
KNAUF GREECE - Plant (Western Greece)
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf MEASA
Founded in 1932, Knauf is one of the world’s leading manufacturers of construction materials for interior design, building insulation, and design ceilings.
Knauf entered the Middle East, Africa, and South Asia (MEASA) in 1997. Today, we are a leading player across the region, with operations spanning 15 countries and 19 state-of-the-art production facilities, driven forward by 2,000 high-performing professionals.
Headquartered in Dubai, United Arab Emirates, MEASA's reach extends across Algeria, Cyprus, Egypt, the GCC, Ghana, Greece, India, Iraq, Kenya, Morocco, Nigeria, Tanzania, Tunisia, and Turkey.
In MEASA, we offer the opportunity to be part of a global family of over 41,500 colleagues in 96 countries, who are dedicated to the same core values, and to a shared sense of purpose. We encourage all our people to shape their own career, with the freedom to stretch their skills and learn new ones.
Driven by an unwavering commitment to quality, innovation and sustainability, we are building more than just exceptional gypsum-based solutions — we’re shaping a future we can all be proud of.