IT Technician - Athens on site
Join our team today!
The IT Technician is responsible for ensuring operation of local infrastructure service.
Duties include, controlling local infrastructure service operations, acting as escalation manager to Regional or Central IT in case of business-critical incidents, defining operations requirements and improvement actions, training and communicating with users and responding to IT requests from company employees. Reports to the IT Leader.
Main Job Tasks, Duties and Responsibilities:
- Manage local infrastructure
- Support local applications
- Support users
- Respond to tickets as dispatched by service desk
- Support the roll-out of new services, tools or standards, in close collaboration with Program INF at Central IT
- Training and communication
- Ensure the user community is aware of events, outages, etc.
- Provide training on IT infrastructure services and tools
- Enable knowledge sharing
- Promote the use of standard services
- Regular remote site check in
- Ensure compliance to group standards and license agreements
- Manage local stock of equipment (PC, peripherals) and issue/return/disposal
- Participate/support in negotiation in close corporation with local/regional/global purchaser
- Travelling and support in different locations.
Ideal Candidate :
- Bachelor's degree in computer science
- CCNA certification is a plus
- Excellent communication in English
- Comfort working in a team
- Good organization, time management and prioritization
- Efficient troubleshooting abilities
- Excellent problem-solving and critical thinking skills
- Keen attention to detail
- Effective communication skills, including speaking, writing and active listening
- Great customer service and interpersonal skills
We’ll provide:
• A competitive salary
• Private health Insurance
- Department
- IT
- Locations
- KNAUF GREECE - KNAUF GYPSOPIIA A.B.E.E.
KNAUF GREECE - KNAUF GYPSOPIIA A.B.E.E.
Workplace & Culture
Knauf employees play a large part in the success of the company. Their performance, competence and motivation are based on the implementation of the Knauf values of entrepreneurial spirit, dedication, partnership and humanity in the course of their daily work. Individual performances make a contribution to our joint success as a team. This is the basis for further growth of the Knauf Group.
About Knauf MEASA
Knauf is one of the world’s leading manufacturers of modern insulation materials, drylining systems, plasters and accessories, thermal insulation composite systems, paints, floor screed, floor systems, and construction equipment and tools. With more than 300 production facilities and sales organisations in over 90 countries, 41,500 employees worldwide, and sales of 15.4 billion Euro (in 2021), the Knauf Group is without a doubt one of the big players in the market – in Europe, the USA, South America, Asia, Africa, and Australia.
Knauf Middle East, Africa & South Asia (MEASA) is one of Knauf Group's regions. The region comprises of Algeria, Cyprus, Egypt, Greece, India, Oman, Tanzania, Tunisia, Turkey and the United Arab Emirates. The Regional Head Office is located in Dubai, United Arab Emirates.
IT Technician - Athens on site
Join our team today!
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